Terms & Conditions

City Tax

From April 1^st to October 31^st, guests will be charged city tax of Euro 3,00 per person per night, for a maximum of 7 continuous nights.  

The city tax is not applicable to children under 18 years old and it has to be paid cash to the Relais directly at check out.

Terms and Conditions:

Booking conditions:

The reservation will be confirmed only if guaranteed by credit card details provided by you or through the receipt of the confirmatory deposit sent by bank transfer.
A credit card is only required to guarantee your reservation; it will be pre-authorized some days prior to your arrival date but nothing will be charged to your credit card except in the cases mentioned by our cancellation policy.
Room rates are inclusive of cleaning every three days; courtesy heating/air conditioning and VAT 10%.

Cancellation Policy for Standard Rates
For cancellations or modifications made within 24 hours before the arrival date, no penalty will be applied. After this deadline, the total amount of the first night will be charged as penalty.
100% penalty in case of no show.

Cancellation Policy for Not refundable rates
The "Not Refundable Rate" foresee  the charging of the full amount of the reservation at the moment of the booking. In case it should not be possible to withdraw the amount, the reservation won't be consider  as confirmed. The modify of the booking will be free of charge up to 30 days before your arrival date. The total cost of the booking will not be refunded in any case, but, where foreseen by the offer choosen, a voucher, valid for one year for the same amount of the original reservation,will be issued.
100% penalty in case of no show.

General Information:
The accommodation in double room includes breakfast, served on the terrace during summer time and in winter time in our breakfast room.
The room rates are inclusive of daily cleaning, heating / air conditioning, 10% VAT.
Pets are NOT allowed.
All children under 3 years stay free of charge in parents’ bed, where a cot is required the cost is € 10,00 per day.
Maximum capacity of extra beds in a room is 1. Cots are available upon request at the moment of the reservation or before your arrival.

Check-in:
Check in time is from 2:00 pm to 8:30 pm.
In low season (October-April) check-in time is from 2:00 pm to 7:30 pm.

Special Conditions

For stays of seven or more consecutive nights and for multi-room reservations, for all kind of accommodation, a 30% deposit of the total amount will be required. It will be charged right after the booking confirmation. The deposit will be refunded for cancellations made within 30 days before the check-in date. After this deadline, the 30% deposit will be retained as penalty.
100% penalty in case of no show.